Quality Policy

Established in 1977, Cleaning and Hygiene Services Ltd has become a leading force in the daily cleaning service industry, providing a quality service to a host of companies throughout Cardiff, Newport, Swansea, Bridgend, Neath, Port Talbot, Merthyr Tydfil, South Wales and surrounding areas.

Cleaning and Hygiene Services (CHS) gives first priority to meeting the cleaning services requirements specified in our contracts with clients. Consistent achievement of this primary objective has enables the company to establish itself in a competitive industry sector.

Providing quality assurance to our clients is the crucial factor in the achievement of the company's business objectives. The introduction of a Quality Management System to conform to the requirements of the international standard BS EN ISO 9002 provides additional assurance to our customers and assists in identifying opportunities to improve the performance of the company and build on success to date.

To meet the company's business aims and objectives requires the full understanding, commitment and involvement of all staff in the activities associated with the provision of cleaning services. The company therefore provides for the development and training of all employees so that opportunities for the individual are identified within the framework of the company's equal opportunities policy. To further reinforce this policy on training and development and the link with business aims and objectives, the company will seek recognition as an investor in people.

As proprietor I make my personal commitment to the consistent application of this policy to all the business operations of Cleaning & Hygiene Services (CHS).

P Lawthom